Durations: 12 Days - 11 Nights
Travel consultant: Hue Nguyen
Customer name: Norbert Pfeiffer
Address: Germany
Start date: 2017-10-13
Finish date: 2017-10-25
Thank you very much for your below message. First of all please excuse the delay of answering.
Yes, we returned safely back home. Full with impressions of a great tour. Thank you for organizing it for us.
I'm pleased to evaluate the tour in the following:
Hotels:
Saigon Renaissance Riverside: Superb. Nice rooms and friendly, kind and helpful Staff For example on 14. we did our 'Check-out before meeting your colleague at 09.00. After we understood our pick-up will be later we easily got back the rooms and could stay in there.
Cruise: Fantastic Staterooms. 5*
Phnom Penh: White Maison Also Fantastic 5*
Siem Reap: Pavillon d' Orient: The neighbourhood is not nice at all. The Rooms are good. Breakfast 3* Level. I ordered Eggs with Bacon. See the Annex what I got. Staff was nice and friendly.
Luang Prabang Mekong River View: A Highlight. Absolutly 5* Rooms fantastic. Staff nice, friendly and always helpful. Breakfast superb.
Vientiane Dhavara: Nothing to complain. Absolut 5*
Guides: We believe you gave us the best you could get. All of them are extremly adjucated. They speak very good English. They know what they are talking about. For all questions we had they knew an answer. We are more than satisfied 5*
The Guide out of your controll, on the boat was in our opinion not so good. But we know a lot about his Family.
Restaurants. Excellent choises. We are very satisfied. 4* - 5*
Once again it was a great tour and we are pleased to give our recommendation.
Thank you very much, take care and if we have some planing I'll contact you.
Best regard Norbert Pfeiffer from Germany.