Review for Myanmar tour package from USA

Review for Myanmar tour package from USA
From: Samantha*******@hotmail.com
To: [email protected]
Customer name: Samantha Jacobson
Address: USA
Start date: 2018-09-27
Finish date: 2018-10-05
Binh Yen,
I wanted to take the time to thank you for helping make our Myanmar/ Laos trip such a success. The trip was wonderful and everything worked out just perfectly. Guides were always punctual and knowledgeable. The best guides hands down were in Mandalay and Inle Lake. They went above and beyond the call of duty and were so friendly and very service oriented. Although all the others were good, with possibly the guide in Yangon who spent some time napping in the car and needed to be reminded about what things were on out itinerary on a regular basis. Nice enough but seemed tired most of the time. As for the trip, the only hotel that didn't live up to its rating was in Mandalay. Hotel is a bit run down and restaurants are weak. Also, we probably would recommend that Vientiane Laos not be a place that would be recommended. It would have been better had we skipped it, and flown from Luang Prabang directly to Pakse. The drive from Luang Prabang to Vientiane was way to long. But we did enjoy the Plain of Jars. The guide in Luang Prabang was good but be needs to be a little more careful in taking foreigners to eat in some very local places that food preparation/sanitary conditions are questionable. But overall we had a fantastic trip and would highly recommend your travel services. Thank you for your excellent work. Carlos Garcia
Mr. Carlos Garcia from USA
From: Michael_Haack***@gmail.com
To: [email protected]
Customer name: Mr. Michael Haack
Address: USA
Start date: 2018-01-23
Finish date: 2018-02-02
Dear Ms. Nguyen,
I must apologize for not writing to thank you earlier, but I have been preoccupied editing the several thousand wonderful photos we took in Myanmar. The trip was wonderful! You companies services were absolutely perfect, as your services were as well. We are experienced travelers and I must say that our experience with you was the best we have found. Your professionalism should be a model for the travel industry. I have filled out the questionnaire you sent me but I wanted to express my personal thanks from all of us on the trip for your services. Myanmar was delightful. The people were very friendly and helpful. We all agreed that despite the rigors of travel it was the most relaxing trip we have taken. I would be very happy to provide an endorsement of your services and the delight of visiting Myanmar at any time. Sincerely,
Irving Halper from USA
From : Jordan_Carmon***@gmail.com
To: [email protected]
Durations: 19 Days - 18 Nights
Travel consultant: Hue Nguyen
Customer name: Haggai, Rakeffet and Jordan Carmon
Address: USA
Start date: 2017-11-15
Finish date: 2017-12-04
Dear Hue,
Thanks! we are not home yet, and are still overwhelmed by our 20 day tour of Myanmar and Vietnam, professionally arranged by you and your company. At this time, when memories are still fresh i can declare in good faith that after more than 50 years of international travel, you rate at the top when all your services are compared with my other experiences. Start with planning - you planned the best routes, selected the most suitable hotels and retained highly professional tour guides, who spoke fluent English and were well versed with the history of their respective countries and tourist sites. In all, coordination was perfect: never a missed event or flight, and each guide was briefed regarding our special needs and preferences. We particularly liked the pre-programmed cellular phone you gave us, to enable us to communicate with you and your staff. A brilliant idea! You and your staff were able to show us not only the beauty of Myanmar and Vietnam, but also the individual qualities of the people: kind, hospitable and warm. Thank you for arranging such a life time memorable tour. We highly recommend you and your company wholeheartedly.
All the best,
Haggai, Rakeffet and Jordan Carmon from USA
Dear Mary,
We have now finished our trip and I want to thank you and all the staff in Vietnam and Myanmar for delivering a first-class holiday for us. Everything went according to plan and was very efficiently managed. We were pleased with our hotels which were very nice and provided good service and with our guides and drivers who were very professional and friendly. The English of Mr. Nwe Nwe Win (guide in Yangon) is quite good. Speaking English is still somewhat of a challenge for our two guides in Bagan and Inle Lake, but we managed to get by without any signifiant problems. I would still recommend all three guides in the future.I am copying this to your representative in Yangon, Mr. Aukng Soe Thu, for his information.My son and daughter and their families still want to visit Vietnam and Myanmar at some point in the future so I will make sure they contact you when they plan to go to see if you can make them a good offer. Please keep on file the itineraries for our trips to both Vietnam and Myanmar for future reference when making arrangements for them.Many thanks again for all your help and best regards,
Terry Slater from USA