Review for Myanmar tour packages from Australia

Myanmar tour packages from Australia 221d6
Review for Myanmar tour package from Australia
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Travel consultant: Hue Nguyen

Customer name: Katrina

Address: Australia

Start date: 2018-11-05

Finish date: 2018-11-20
Hi Hue,
Thank you so much for the wonderful trip you organised!! Everything was on time and our guides (especially Sam in Mandalay) were exceptional. Their knowledge of the local area, the history and culture was amazing! Their friendliness was wonderful and it was lovely hearing about the local life! Our drivers were great. The food in the hotels of course varied from place to place!! But was overall good. In regard to the hotels – of course they were all of different standards! The eco lodge in Inle was beautiful and in a great position. All except our hotel in Mruak U were very clean. The bathroom was terrible. Very dirty walls and a blocked drain, so water went everywhere! I shall be contacting them to make them aware of the problem. The staff everywhere were wonderful. I loved the way the guides would take us to the markets and the workshops but there was no pressure to buy anything. And of course they came up with ways to occasionally make the itinerary work better! We were very glad that were able to take the car back to Sittwe from Yangon rather than the extra long boat trip leaving so early in the morning! And it was lovely to see the changing countryside.
All in all a wonderful time and I don’t think there is anything I would change.
So once again a very big thank you and hope we can come again to visit wonderful Asia
Katrina from Australia

Myanmar Discovery 4 Oct – 20 Oct 2018
Dear Hue 
Many thanks for organising our Myanmar holiday. We had a lovely time and thoroughly enjoyed the trip. We thought that the itinerary was well planned, balanced and flexible with all arrangements going smoothly and to schedule and that the trip was very good value with a minimum of fuss. We will certainly recommend your company to any friends planning to visit Myanmar. Here is some feedback, none of which should be taken as criticism and most of which is minor comment. We think that it would be advisable to indicate to potential customers that there are some aspects to travelling in Myanmar that would make it difficult for people with a disability (eg steep stairways, need to get in and out of boats, need to be bare-foot, broken footpaths and general lack of disability access). It would also be useful to warn customers that the trip to Golden Rock is strenuous and to take little luggage due to the crowded truck ride and need to be carried up the mountain on a palanquin. We were impressed by the friendliness, kindness and openess of people everywhere and we never felt in danger even at night. However, we did sometimes feel uncomfortable intruding into religious institutions when monks and other people were at prayer and were sometimes unsure of the correct behavior. There was often a lack of toilet facilities It was extremely difficult to obtain postage stamps and to post mail. It was difficult to change money outside the major cities. It would have been preferable if the hotels had checked which of our party were smokers when allocating rooms with balconies. We liked all our guides and drivers who were all friendly, caring and helpful. However, we thought it would have been useful to have been given their correct names beforehand. We enjoyed the welcoming banquet and cultural performance. Our most interesting meal was when our guide in Mandalay took us to a local restaurant. We often had boring meals in the hotels and would have liked more local advice on other possible interesting restaurants eg in the suburbs of Yangon. We thought that it was good that we had a few days longer than most tours, particularly in Bagan where we enjoyed both the sunset boat cruise and horse ride. However, we felt that we still did not have enough time in Yangon to explore the many interesting sights. Clearly Myanmar is on the edge of major development which will gradually see improvements to infrastructure and the banking system which will solve many of the issues I have mentioned. Once again, many thanks for organising our trip!Cheers 
Mr. Neville Humphris group from Australia

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